We have a staff of two full-time mechanics with over 30 years of combined experience. We strongly believe that keeping your bike clean and servicing it routinely will prevent premature wear of parts and will give you the most optimal ride every time. Your bike should preform exactly the same whether it’s the first ride or the hundredth ride. When you bring your bike in for service you will be greeted with a smiling face and knowledgeable technicians. You will receive top quality service that is backed with the Big O Bike Shop guarantee.
Our Service Guarantee
We guarantee all services we provide on any bike that is seen by any of our service technicians. What that guarantee provides you is, peace of mind that when you pay for a specific repair/service you will only pay once. If the work provided does not meet your standard, we will continue to diagnose and service your bike for FREE until we earn your satisfaction.
Customer Loyalty Benefit Program
We feel if you are going to put your faith in us, and invest in our business by purchasing a bike from Big O Bike Shop then it’s only right that we show our appreciation the best way we can. We want to do that by providing these commitments to you:
- Providing lifetime brake and derailleur adjustments, absolutely FREE.
- Providing 15% discount on apparel and accessories the day of your bike purchase.